SmarTek21 provides end-to-end solutions for all your sales performance management needs. Designing and deploying the right sales performance management and incentive plan is key to meeting your organizational growth goals. Incentive plans must be objective, fair and transparent. While aligning individual behavior with organizational strategy, plans should be rolled out in a manner that allows management to track and fix individual performance in a timely manner with minimal cost and disruption.
Smartek21 helps minimize risk through our team of expert consultants in SPM strategy, design, implementation, and support across many industries.
We have functional and technical strength and business know-how to make your project a success. Even if your systems and processes are working as expected, we can partner with your team to evaluate your overall design and structure. At the very least, it will provide further validation towards your initiatives or help shape future decisions to maximize your efficiency and ROI.
SPM Vendor Management
Selecting the right software solution can be a challenging task, but the sheer number of options can turn vendor evaluation into a significant time investment. From mid-size to global enterprises, SmarTek21 can help you streamline your research and choose the optimal SPM/ICM solution for your organization. We engage with you at any stage in your evaluation process, shortening your decision and implementation time frame through our validation and certification methodology.
Sample Decision Matrix:
SPM Assessment & Visioning
SPM technology is only one piece of the puzzle. In order to move from uncertainty to opportunity, organizations must have a clearly defined future state for their systems and process to ensure outcomes are achieved.
SmarTek21 employs a vendor-independent approach to evaluate all facets of the customer’s organization, business processes, and technology requirements. By leveraging industry benchmarks and our extensive experience, we can provide a clear implementation roadmap with feature requirements defined to reduce risk of incremental or wholesale changes to technology and workflows.
SPM Implementation & Support
Once your technology tools and systems have been selected, implementations take center stage due to complexity in ensuring connections and integration with your data and systems. In fact, up to 40% of organizations fail to successfully implement software solutions based on dependencies and the hooks required to operate custom workflows. We understand the necessity to configure a solution to meet your unique needs. We’ll work with you to ensure your complex compensation plans are reflected accurately in your system, giving you confidence in your pay-outs, while avoiding expensive system re-work.
We at SmarTek21 help you deploy SPM product successfully, document your process, and ensure ongoing adoption to maximize utility of your asset.
SPM Managed Care
SmarTek21 meets your ongoing needs so your system continues to run at maximum capacity. It takes time, money, resources, and understanding to manage, optimize, and alter enterprise software systems – focus on your top priorities instead. We’ll handle the rest. Sync your system’s growth to your company and rapidly changing sales climate. SmarTek21 managed services team will supplement your existing internal resources to provide an instant boost whenever and wherever needed.
Managed solutions benefits:
- Lower TCO
- Strategic resource allocation
- Increased reliability and performance
- Established benchmark KPIs for tracking and performance tuning
- Improved sales effectiveness
- Reporting transparency
- Improved client satisfaction
SPM Product Training
Once you have the right tool in place, it is critical that your staff has the knowledge and skills necessary to run the system efficiently and effectively. SmarTek21 training services offers comprehensive training plans for administrators and end-users during each phase of the system implementation. Our team’s unparalleled experience in a wide range of industries and SPM technologies have enabled customers to become the incentive compensation experts and drive business performance at their organizations.